Cookie Notice
This Notice is issued by Zero Gravity Tech Ltd (“Zero Gravity”, “we”, “us” and “our”). This notice was most recently updated on 31st March 2022.
Websites to which this Notice applies
This Notice applies to the following websites that are operated or controlled by Zero Gravity: https://www.zerogravity.co.uk/ and app.zerogravity.co.uk (the “Sites”).
What are cookies?
Cookies are small text files that may be stored on your device when you visit a website. They are generally used to make websites work, to keep track of your movements within the website, to remember your login details, to remember your preferences and interests, and so on.
There are different types of cookies, and they can be distinguished on the basis of their origin, function and lifespan. Important characteristics of cookies include the following:
First party cookies are cookies that are placed by the website you are visiting, while third party cookies are placed by a website other than the one you are visiting. Please note that we do not control the collection or further use of data by third parties.
Necessary cookies are necessary to allow the technical operation of a website (e.g., they enable you to move around on a website and to use its features).
Performance cookies collect data on the performance of a website such as the number of visitors, the time spent on the website and error messages.
Functionality cookies increase the usability of a website by remembering your choices (e.g. language, region, login, and so on).
Targeting/advertising cookies enable a website to send you personalised advertising.
Session cookies are temporary cookies that are erased once you close your browser while persistent or permanent cookies stay on your device until you manually delete them or until your browser deletes them based on the duration period specified in the persistent cookie file.
More information on all aspects of cookies can be found on www.allaboutcookies.org. Please note that Zero Gravity has no affiliation with, and is not responsible for, this third-party website.
Why do we use cookies?
We may use cookies to:
distinguish between visitors;
improve the use and the functionality of our Sites;
tailor our Sites and products to your needs and preferences; and
analyse how our Sites are used and compile anonymous and aggregate statistics.
What types of cookies do we use?
An overview of the cookies used on our Sites is set out in the following table.
| Name | Party | Time | Purpose | Types of data collected | |
| _hjSessionUser_ID | Third-Party (HotJar) | 1 Year | User identification for product analytic tracing | User identification number only | |
| _BEAMER_FIR ST_VISIT | Third-Party (HotJar) | 1 Year | User identification for product analytic tracing | The date the user first visited the site | |
| zlcmid | Third-Party (HotJar) | 1 Year | User identification for product analytic tracing | User identification number only | |
| _BEAMER_US ER_ID | Third-Party (HotJar) | 1 Year | User identification for product analytic tracing | User identification number only | |
_hjKB | Third-Party (HotJar) | 1 Year | Product analytics | User’s browser metadata | |
| _BEAMER_LAS T_UPDATE_ID | Third-Party (HotJar) | 3000 days | Product Analytics | This cookie set by Beamer stores the timestamp for the last time the number of unread posts was updated for this user | |
| _BEAMER_DA TE_ID | Third-Party (HotJar) | 1 Year | Product Analytics | This cookie set by Beamer stores the latest date in which the feed was opened | |
ph_current_proj ect_name | Third-Party (PostHog) | 1 Year | Unique Identifier for product tracking, no user info | Unique identifier for product tracking only Company value | |
| phtoolbar | Third-Party (PostHog) | 1 Year | Product Analytics | Boolean value for whether to display the PostHog toolbar | |
ph_current_proj ect_token | Third-Party (PostHog) | 1 Year | Product Analytics | Company token for data reporting back to PostHog | |
| csrftoken | Third-Party (PostHog) | 1 Year | Product Analytics | Server-generated unique ID value to differentiate users for product analytics | |
| intercom-id-ID | Third-Party (Intercom) | 1 Year | In-platform messaging | Unique ID to differentiate users to allow them to interact with our in-platform messaging tool | |
| intercom-session | Third-Party (Intercom) | Session | In-platform messaging | Session ID to allow users to interact with in-platform messaging | |
| _fbp | Third-Party (Meta) | 3 Mths | Advertising | Facebook pixel cookie to allow us to track facebook referred users across the platform | |
| _ga | Third-Party (Google) | 2 Years | Product Analytics | Google analytics cookie that allows us to track user behaviour across our platform | |
acceptCookies Message | First Party | 60 Years | Accept website cookies | Boolean value determining if the user accepted cookies on the site | |
| hasConsent | First Party | 1 Year | Accept cookies answer | Boolean value determining if the user has accepted cookies | |
| _zero_gravity_session | First Party | Session | User session data | A hashed value of the user's session | |
| CRAFT_CSRF_ TOKEN | First Party | Session | User Identification | A hashed value of the user’s CSRF unique identifier | |
| CraftSessionId | First Party | Session | User Identification | A hashed value of the user’s unique identifier | |
Please note that the processing of your personal data in connection with cookies, and for other purposes, is governed by our Privacy Policy.
In addition, we may also use web beacons (or clear GIFs) and other similar technologies in addition to, or in combination with, cookies. A web beacon is typically a transparent graphic image (usually 1-pixel x 1 pixel) that is placed on a website or in an email and it helps us to understand the behaviour of visitors to our Sites. More information on web beacons can be found at http://www.allaboutcookies.org/faqs/beacons.html. Please note that Zero Gravity has no affiliation with, and is not responsible for, this third-party website.
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
For more information please visit Google Analytics.
How can you control cookies and web beacons?
When you first access our Sites, we will seek your consent to our use of non-essential cookies and similar technologies. Such consent may be withdrawn at any time.
Depending on your browser, you can set your browser to warn you before accepting cookies, or you can set it to refuse them. Please refer to the 'help' button (or similar) on your browser to learn more about how you can do this.
Disabling cookies may impact your experience on our Sites.
If you use different devices to access our Sites, you will need to ensure that each browser of each device is set to your cookie preference.
More information on how to manage cookies is available from: http://www.allaboutcookies.org/manage-cookies/. Please note that Zero Gravity has no affiliation with, and is not responsible for, this third-party website.
In addition, you may opt-out from certain cookies by visiting the following third-party websites and selecting which company cookies you would like to opt-out from: http://www.aboutads.info/choices/ and http://www.youronlinechoices.com/. Please note that Zero Gravity has no affiliation with, and is not responsible for, these third party websites.